General Questions
Frequently Asked Questions
Please see below for answers to common questions from customers
General Questions
Authenticity
Ordering Online
Payment, Prices & Vat
Shipping
Returns & Refunds
Personal Shopping
Consign
What is Selectif?
Selectif is a luxury boutique based in Barcelona, specializing in sourcing and selling new and pre-loved designer handbags and accessories. We focus on highly sought-after pieces from the world’s most coveted brands, combining expert curation with a personalized, concierge-style service.
Which designers do you sell?
We focus on the most desirable luxury houses, including Hermès, Chanel, Dior, Louis Vuitton and other carefully selected brands. Our edit is intentionally curated, prioritizing quality, rarity and long-term value rather than volume.
Are you affiliated with the brands you sell?
No. Selectif is an independent reseller and is not affiliated, associated or endorsed by any of the brands listed on our website. All trademarks are the property of their respective owners.
Are your products new or pre-loved?
We offer both new and pre-loved items, always clearly stated in each product description. Every item goes through a strict quality and authenticity check before being listed for sale.
How should I care for my handbag?
Store it in its dust bag, away from sunlight and humidity. Avoid overfilling it, and for delicate leathers or exotics, we recommend professional cleaning every 1–2 years.