Personal Shopping
Frequently Asked Questions
Please see below for answers to common questions from customers
General Questions
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Personal Shopping
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What is the Selectif Personal Shopping service?
Our Personal Shopping service is a tailored sourcing experience designed to help you find the exact bag you have in mind from a classic Hermès Kelly to a rare Chanel limited edition. We search our private network and trusted partners to locate the right piece for you.
How does the concierg process work?
Simply contact us with the details of your dream bag: brand, model, size, colour, hardware, budget and timing. We’ll review your request, share available options, and guide you step-by-step until you choose the perfect piece.
Do I need to pay a deposit?
For specific sourcing requests, a deposit may be required to secure the item with our partners. The deposit, conditions and timelines will always be clearly communicated before you commit.
How long does it take to source a bag?
Timing depends on the rarity and specifications of the piece you are looking for. Some items can be sourced within a few days; others may take several weeks. We will keep you informed throughout the process.